Membership Manager

Posted Date: June 1, 2021
Position Closing Date: Open until filled
Location: Colorado Springs
Employment Status: Full-time, Exempt

Position Summary

Palmer Land Conservancy seeks a Membership Manager who will report to Palmer’s Communications and Fundraising Director. This position will be responsible for managing Palmer’s membership and outreach program to build the next generation of land lovers. The selected individual will have proven membership and engagement building experience ideally in the conservation or outdoor recreation sectors. 

With a new name and brand, we have a strong foundation to continue to build upon to create a robust individual and business membership program. This position is critical to our success! The selected individual will have proven fundraising and membership building experience, and strong database and analytical skills. The ideal candidate will also possess excellent communication skills (oral and written), will have a very professional, warm, and engaging demeanor, and have a passion for nature, farming and ranching, and outdoor recreation in the West. 

Our new membership manager will join a great team of conservation professionals who are passionate and excited to protect the land they love. Palmer is committed to organizational excellence and innovation, and is seeking candidates who thrive in a high-performance environment. This is a permanent, full-time position with generous time off and a comprehensive benefits package. Palmer’s main office is located in downtown Colorado Springs and has staff located throughout its service area.

About Palmer Land Conservancy

Palmer Land Conservancy is one of the leading nonprofit land conservation organizations in Colorado. Since its incorporation in 1977, the organization has protected more than 136,000 acres including 20 public parks and open spaces, working farms and ranches, and iconic scenic views. Palmer is one of the twenty largest local land trusts in the country based upon conserved acreage holdings (there are approximately 1,700 land trusts in the United States), and it is one of the country’s first 100 nationally accredited land trusts. Its main office is located in downtown Colorado Springs and has staff located throughout its service area.

Core Duties and Responsibilities

Membership and Donor Relations Management: Manage member stewardship, communications, programming, and systems that serve to grow a sustainable membership program.

  • Manage and implement Palmer’s annual fundraising and membership plan for individual and business members.
  • Develop and manage annual donor engagement plan, including donor meetings, property field visits, events, and deliver exemplary donor stewardship services.
  • Manage and oversee Palmer’s database (CiviCRM) for record management and data integrity with a focus on 1) developing monthly, quarterly, and annual reports and dashboards for revenue and status review, 2) creating donor and membership lists for member acquisition and renewal, 3) conducting regular and ongoing analysis of the data to determine membership acquisition, retention, and renewal strategies.
  • Provide philanthropic-focused administrative support to the CEO, including setting up donor meetings, managing a busy calendar, scheduling networking opportunities, etc.
  • Provide exemplary donor stewardship services, including managing Palmer’s donor stewardship process, including donor thank you’s, outreach, and tax acknowledgment process.
  • Work closely with the communications team, develop printed and electronic communications related to membership activities, ensuring timely production and delivery. 

Member Events and Outreach: Coordinate and manage member events that build member loyalty and retention as well as support for the conservation of critical land and water resources.

  • Develop and implement member events that engage Palmer’s donors throughout our service territory in southern Colorado. Examples include member property visits, hikes, dinners, and other outdoor excursions.
  • In partnership with the communications team, manage Palmer's key signature events including the annual member BBQ, annual Millennium Society thank you, Southern Colorado Conservation Awards, and Women in Conservation.

Palmer Values

Palmer has an employee values document that can be shared with candidates during the interview process. Values include: passion, impact, courage, personal responsibility, resourcefulness, and commitment.

Job Qualifications

  • Bachelor’s degree in communications, marketing, nonprofit management, or a related field.
  • 5+ years successful related work experience working in nonprofit fundraising and membership programs.
  • Strong database and analytical skills.
  • Excellent verbal, writing, and storytelling skills.
  • Ability to think ahead, propose new ideas, be willing to adapt, and be proactive with addressing challenges or changing priorities.
  • Ability to take initiative, manage multiple tasks, have great attention to detail and superb organizational skills.
  • Passion and commitment to conservation, recreation, and nature.
  • Comfort working in a fast-paced working environment and within a variety of technology platforms.
  • Strong computer skills, including: Microsoft Office products and SAAS (software as a service) technology (e.g. email, Slack,, etc.)

Salary & Benefits

Salary range is $50,000 - $55,000 DOE. Compensation includes health insurance, retirement match, disability insurance, and a generous paid personal leave package. The position is based out of Palmer’s Colorado Springs office located in beautiful downtown, and in close proximity to ample recreation and open space opportunities.

How to Apply

The position is open until filled. Early applications are strongly recommended. Applicants should submit 1) cover letter 2) resume 3) answers to the following questions (all in a single PDF) by email to: [email protected] with the subject line: Membership Manager.

Please limit responses to no more than 200 words per question:

  1. Why are you interested in working for Palmer Land Conservancy?
  2. Please describe your experience relative to the core responsibilities of this position.
  3. Why does land conservation matter to you?